Shipping policy
At Krevie, we aim to deliver your order quickly and reliably across the United Kingdom.
1. Order Processing
All orders are processed within 1–2 business days (Monday to Friday).
Orders placed after cut-off times, weekends, or public holidays will be processed the next working day.
2. UK Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery option.
We may offer:
- Standard Shipping
- Express Shipping
- Free Shipping on qualifying orders (if applicable)
3. Delivery Times (UK)
We ship using trusted carriers including Royal Mail and DPD.
Estimated delivery times:
- Standard Delivery: 2–4 business days
- Express Delivery: 1–2 business days
Delivery times are estimates and may vary during peak periods.
4. Order Tracking
Once your order has been dispatched:
- You will receive a shipping confirmation email
- A tracking number will be provided
- You can track your order directly through the courier’s website
5. Delivery Issues
If your order is delayed, lost, or marked as delivered but not received, please contact us at:
info@krevie.com
We will assist you in resolving the issue as quickly as possible.
6. Incorrect Address
Please ensure your shipping details are correct at checkout.
Krevie is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Delays Outside Our Control
We are not responsible for delays caused by:
- Courier issues
- Weather conditions
- Customs or external disruptions
8. Contact
For any shipping-related questions, contact us at:
info@krevie.com